Assistance requests will be acknowledged by an automated email from the CWQE Support Hub within 5-10 minutes. A CWQE coach will initiate a response within 48 hours of receiving a request. The nature of the request will determine the level of help and time needed to satisfy each request. Some support may be provided via email or phone calls; others may require more in-depth research that could take several days or weeks to provide meaningful and satisfactory guidance. One-on-one consultations at the Center’s office in Columbia Borough can be scheduled Tuesday – Thursdays.